BCVWD Releases 2025 Consumer Confidence Report
BEAUMONT — Beaumont-Cherry Valley Water District (BCVWD) has released its 2025 Annual Consumer Confidence Report (CCR), providing customers with detailed information about the quality of their drinking water, the District’s water system, and the investments being made to ensure a safe and reliable water supply for the future.
The report summarizes water quality monitoring conducted throughout 2025 and confirms that BCVWD continues to meet or exceed state and federal drinking water standards for the vast majority of regulated contaminants. It also provides customers with information about where their water comes from, how it is tested, and the District’s ongoing efforts to protect public health through continuous monitoring and system improvements.
“Every day, our employees are working to provide safe, reliable drinking water for our community, not just today, but for the future as well,” said BCVWD Board President Lona Williams. “This report gives our customers a chance to see the work that goes into protecting water quality, maintaining our infrastructure, and planning ahead so we can continue providing dependable service for generations to come.”
In addition to water quality information, this year’s report highlights several initiatives that strengthen the District’s water system, including continued groundwater recharge beyond annual replenishment requirements, replacement of aging water pipelines, development of additional local water supplies, and emergency preparedness efforts designed to enhance system resilience during droughts, wildfires, and other emergencies.
The report also showcases the many ways BCVWD serves the community beyond delivering drinking water, including customer service, conservation education, advanced meter technology, system maintenance, and around-the-clock emergency response.
“Our community depends on a water system that is both dependable today and prepared for tomorrow,” said BCVWD Board Director John Covington. “The investments highlighted in this report demonstrate BCVWD’s commitment to maintaining reliable infrastructure while responsibly managing the water resources entrusted to us.”
Although the report notes one monitoring and reporting violation involving a missed quarterly hexavalent chromium sample at a single well, the District immediately implemented additional procedures and staff training to prevent future occurrences. The report also explains California’s phased compliance schedule for the newer hexavalent chromium standard and outlines the District’s ongoing work to address future regulatory requirements.
BCVWD encourages all customers to review the 2025 Consumer Confidence Report to learn more about their drinking water and the District’s ongoing commitment to transparency, public health, and responsible stewardship.
The complete 2025 Consumer Confidence Report is available at https://bcvwd.gov. For additional information, contact Director of Operations James Bean at (951) 845-9581.
Desert Water Agency Increases Bill Assistance Program
Desert Water Agency (DWA) is expanding its Help2Others billing assistance program, giving income eligible customers a one-time $300 credit per 12-month period to help pay their water bills.
The annual assistance amount went from $200 to $300, which can cover about two months of an average residential water bill. The change went into effect July 1, 2026.
“At Desert Water Agency, we understand that our customers may face hardships that make paying their bills difficult,” said Board President Kristin Bloomer. “We hope that by increasing the amount of assistance available through our Help2Others program, we can ease some of that burden.”
The Board of Directors approved the increase as part of DWA’s budget at its June 16, 2026, meeting.
DWA works with Inland SoCal United Way to provide the Help2Others fund. The program is offered by various water providers in Riverside County and helps customers who qualify for aid avoid water service shutoffs due to unpaid water bills.
“We understand that costs are rising all around us, including our own water rates. For some of our customers, this can make paying their water bill an even bigger challenge when they are already struggling. We want them to know support is available,” said DWA General Manager Esther Saenz. “By enhancing this program, we’re able to help eligible customers maintain their water service as they get back on their feet.”
The Help2Others program is funded through contributions from DWA, its employees and community donations.
Customers interested in applying for assistance, or community members who would like to donate, can learn more at www.dwa.org/h2O.
About DWA
Desert Water Agency is a public, not-for-profit agency and a State Water Project contractor, managing and importing water for a 325-square-mile area in the western Coachella Valley. DWA provides tap water service to Palm Springs and parts of Cathedral City. An elected five-member board sets policy and represents the ratepayers.
SSWD Hosts “Thirst Aid for Trees” to Promote Healthy Urban Trees
More than 50 community members attended Sacramento Suburban Water District’s (SSWD) “Thirst Aid for Trees” event on July 24, where they received practical guidance on helping newly planted trees thrive during the hottest part of the year.
Held at the Garden on Eden demonstration garden in Carmichael, the free event brought together tree care experts, water conservation specialists, and local partners to demonstrate proper tree watering techniques and answer questions about maintaining healthy landscapes while using water efficiently.
One of the event’s highlights was a live demonstration by Master Gardener Cheryl Buckwalter of Landscape Liaisons, who showed attendees how to properly plant a young tree and use a simple five-gallon watering bucket to deliver slow, deep watering. Throughout the demonstration, Buckwalter answered questions from attendees about tree care, watering frequency, and establishing healthy root systems.
“Trees provide shade, beauty, and long-term value to a property, but many homeowners may not be familiar with how to water them properly,” said Greg Bundesen, SSWD’s Conservation and Communications Supervisor. “Simple techniques like slow, deep watering can make a significant difference in helping trees remain healthy and resilient through Sacramento’s hot, dry summers.”
Representatives from the Sacramento Tree Foundation joined SSWD staff throughout the event, answering questions about selecting, planting, and caring for trees. Visitors also learned about weather-based sprinkler timers, available water conservation rebates, and other programs designed to help customers maintain attractive landscapes while using water wisely.
Each household received a complimentary pre-drilled tree-watering bucket, water-saving devices, and educational materials to help put the techniques demonstrated during the event into practice at home.
Attendees also explored SSWD’s Garden on Eden demonstration garden, where they saw examples of water-wise landscaping and learned how groundwater wells help provide reliable water service throughout the community.
The event attracted coverage from both KCRA 3 and CBS13, helping extend the message about proper tree care and water-efficient landscaping to a broader regional audience.
Learn more about SSWD’s water conservation programs at sswd.org.
Federal Agencies Alert Water Systems to Protect Against Cyberattacks
WASHINGTON, D.C. — The FBI and U.S. Environmental Protection Agency have issued an alert that specifies vulnerabilities and details cybersecurity measures for water and wastewater utilities following reports of cyberattacks in at least seven states since July 27.
The federal agencies announced that malicious cyber actors remotely accessed internet-facing devices, such as programmable logic controllers, or PLCs. Attackers then changed the IP addresses and passwords, resulting in a loss of monitoring and control functionality.
The alert identifies specific products that are vulnerable and recommends removing PLCs from direct internet exposure via secure gateway and firewalls, setting up strong, unique passwords, and utilizing an access control list to allow only authorized communication between expected control system devices.
Cyberattacks against public water systems that diligently work to ensure a clean, safe water supply are increasing. Cyber threats continue to evolve, and water agencies remain critical infrastructure targets.
ACWA recommends reviewing and reinforcing member agencies’ current security protocols — including system monitoring, access controls, employee training and incident response plans — to help prevent, detect, respond and recover from cyber incidents. ACWA also urges coordination with local, state and federal partners and to report any suspicious activity promptly.
More information and links to resources are available in an Aug. 7 ACWA Advisory. Member login is required.
WVWD Introduces the “Creek Mobile” to Bring Hydration and Water Education to the Community
Rialto – In Celebration of Water Quality Month, West Valley Water District (WVWD) is proud to introduce the Creek Mobile, a mobile hydration vehicle designed to promote hydration, sustainability, and water education throughout the District’s service area.
The Creek Mobile offers an environmentally friendly alternative to single-use plastic bottles by providing free, fresh drinking water at community events. Visitors can also learn about WVWD’s commitment to delivering reliable and high-quality drinking water and the importance of protecting local water sources.
“The Creek Mobile allows us to meet our community where they are, providing both fresh drinking water and educational opportunities,” said WVWD Manager of Public Outreach and Government Affairs Socorro Pantaleon. “This initiative reflects our Board of Directors’ commitment to finding innovative ways to connect and educate our community while promoting confidence in the quality of our water.”
By making water education accessible, the Creek Mobile inspires residents of all ages to become informed water stewards and encourages sustainable habits.
“We hope every visitor leaves with a greater appreciation of the value of tap water and shared responsibility to protect our water resources,” said Pantaleon.
To learn more about the Creek Mobile, visit www.wvwd.org/creekmobile or follow West Valley Water District on social media using #CreekMobile to see where the Creek Mobile will be making its next stop.
IEUA Facilities Earn Recognition for Wastewater Treatment Excellence
INLAND EMPIRE – Three Inland Empire Utilities Agency (IEUA/Agency) water recycling facilities received 2025 Peak Performance Awards from the National Association of Clean Water Agencies (NACWA) for outstanding regulatory compliance, environmental stewardship, and operational excellence.
Regional Water Recycling Plant No. 1 (RP-1), Regional Water Recycling Plant No. 5 (RP-5), and Carbon Canyon Water Recycling Facility (CCWRF) were recognized for excellence in wastewater treatment as measured by compliance with their National Pollutant Discharge Elimination System (NPDES) permits during the 2025 calendar year.
“As our region grows, so does our responsibility,” said IEUA Board President Steve Elie. “NACWA’s Peak Performance Awards recognize the people behind that work and the high standards they bring to protecting public health and the environment.”
For over 50 years, NACWA has been the nation’s recognized leader in legislative, regulatory, legal, and communications advocacy on the full spectrum of clean water issues. Presented during NACWA’s 2026 Utility Leadership Conference in July, the awards recognize compliance during the 2025 calendar year. The three facilities received the following honors:
Gold Peak Performance Award – Presented to Regional Water Recycling Plant No. 1 (RP-1) and Regional Water Recycling Plant No. 5 (RP-5) for 100 percent compliance with their NPDES permits.
RP-1, located in Ontario and in operation since 1948, is IEUA’s largest wastewater treatment facility and can treat up to 44 million gallons of wastewater per day. The facility serves the cities of Chino, Fontana, Montclair, Ontario, Rancho Cucamonga, and Upland, while producing recycled water that supports groundwater recharge and regional water reliability.
Located in Chino and operational since 2004, RP-5 can treat up to 16.3 million gallons of wastewater per day and serves Chino, Chino Hills, and Ontario. The facility is currently undergoing expansion that will increase its treatment capacity to 22.5 million gallons per day while continuing to produce high-quality recycled water using advanced membrane bioreactor technology.
Silver Peak Performance Award – Presented to Carbon Canyon Water Recycling Facility (CCWRF) for five or fewer violations of its NPDES permit in one year.
Located in Chino and operational since 1992, CCWRF has the capacity to treat up to 12 million gallons of wastewater per day and serves Chino, Chino Hills, Montclair, and Upland.
“I would like to thank NACWA for this recognition and congratulate the dedicated professionals across the country who make achievements like these possible. Together, we share the responsibility to invest in resilient infrastructure that protects our water resources and supports the long-term resilience of the communities we serve,” continued Elie.
August 2026 Priority Issues Update Now Available
The August 2026 Priority Issues Update is now available online to members.
The update is a summary of the latest developments on issues of interest to ACWA members. This issue contains information on ACWA’s sponsored bills, Vision for Our Water Future update, golden mussels, legislative proposals and more.
The new and previous Priority Issues Updates can be found here.
The City of Roseville is Preparing the Next Generation of Water Professionals
Following approval from the Roseville City Council and Roseville Joint Union High School District Board of Trustees, the City and Roseville Adult School are launching a pilot program that prepares students for careers in water distribution. Through classroom learning, hands-on experience and industry-recognized coursework, students can work toward California certification and entry-level careers while helping meet the growing need for skilled water professionals. “Thriving communities are built by investing in people,” Mayor Krista Bernasconi said. “This partnership opens the door to meaningful careers for our students while developing the workforce that helps keep Roseville’s essential services running. It’s a win for our students and our community.” Water utilities nationwide are preparing for a wave of retirements. The American Water Works Association reports that 21% of utility employees may retire within five years, while vacancy rates average 9%, making workforce partnerships more important than ever. Roseville’s partnership is one way the City is helping meet that challenge. By connecting local students with hands-on training, career preparation and opportunities to work alongside industry professionals, the program is helping build a pipeline of skilled workers who will keep safe, reliable drinking water flowing for the community for years to come.Learn by doing
The 16-week Certified Water Distribution Operator Pilot Program begins in fall 2026, combining classroom and hands-on training to prepare students for California’s Grade D2 water distribution operator exam. Students will learn from Environmental Utilities staff, tour City facilities, see equipment demonstrations and may apply for City internships. The first cohort will include up to eight students. “The best partnerships solve real community needs,” Jason Harm, assistant principal at Roseville Adult School, said. “By working with the City of Roseville, we’re creating opportunities for students while helping prepare for the workforce of the future.” The program offers more than classroom instruction. It gives students the opportunity to learn from experienced professionals, explore careers in public service, and gain practical experience in a field that protects public health every day.The people behind the tap
Most residents may never meet a water distribution operator, but rely on their work every day. Roseville’s system includes more than 704 miles of pipeline, 5,542 hydrants, eight water storage tanks, seven groundwater wells and a treatment plant capable of producing up to 100 million gallons of drinking water daily. Operators maintain and repair this critical infrastructure, respond to emergencies and help ensure reliable water for more than 150,000 residents and firefighters when every second counts. “Students won’t just learn how a water system works,” Environmental Utilities Director Sean Bigley said. “They’ll work alongside experienced professionals and see what it takes to deliver safe, reliable drinking water while discovering a career where they can make a lasting impact on the community every day.” The pilot program gives students a first look at meaningful public-utility careers that blend problem-solving, technology, outdoor work and community service.Investing in the future
The program builds on Roseville’s broader effort to introduce students to Environmental Utilities careers through the Utility Exploration Center’s Field Day and other educational programs. Together, these efforts connect students with meaningful careers that protect public health, support the environment and keep essential services running. “Communities across California need the next generation of skilled water professionals,” Roseville City Councilmember Bruce Houdesheldt, whose professional career focuses on California water policy and resources, said. “As experienced professionals retire, partnerships like this help prepare the workforce our communities will rely on while creating outstanding career opportunities for local students.” For students, the program can open the door to a rewarding public-service career. For Roseville, it is an investment in the future professionals who will maintain critical infrastructure and protect one of the community’s most vital resources.Learn more
Interested in a career that makes a difference every day? Visit roseville.ca.gov/utilitycareers to explore utility career pathways, internships, employee stories and current job opportunities.ACWA Accepting Legislative Proposals for 2027
SACRAMENTO — ACWA is encouraging member agencies to submit ideas for legislative solutions that will help shape the association’s advocacy during the 2027 legislative year.
Each year, member agencies are encouraged to submit proposals for ACWA to sponsor or support bills. ACWA’s State Legislative Committee evaluates the proposals and determines which position to take. Member agencies that want to submit a proposal for consideration must do so by Sept. 25 by taking steps listed in an Aug. 3 ACWA Advisory. Member login is required.
ACWA staff will contact agencies directly regarding the status of the proposal after it is submitted. Agencies may be asked to present their proposals to the State Legislative Committee at its Oct. 29 in-person planning meeting in Sacramento.
Valley of the Moon Water District Celebrates ASR Grand Opening
SONOMA VALLEY — On July 28, 2026, Valley of the Moon Water District welcomed project partners, public officials, members of the media, and community representatives to celebrate the completion of the Park and Verano Aquifer Storage and Recovery Project.
The Valley of the Moon Water District ASR Grand Opening brought together representatives from the California Department of Water Resources, the San Francisco Bay Regional Water Quality Control Board, the Sonoma County Board of Supervisors, Sonoma Water, the Sonoma Valley Groundwater Sustainability Agency, EKI Environment & Water, Weeks Drilling, and the District’s Board and staff.
“This project represents an important investment in the long-term reliability and resilience of our community’s water supply,” said Valley of the Moon Water District Board President Steve Caniglia. “On behalf of the Board, I want to recognize the District staff and project partners whose expertise and persistence brought this project into operation, as well as the Department of Water Resources for making this investment in Sonoma Valley.”
The event began at the District office with opening remarks from General Manager Matt Fullner, followed by a presentation from District operations staff. The presentation walked attendees through the project’s development, including construction of the two facilities, the pilot study used to confirm the project’s feasibility, and the systems and procedures now used in day-to-day operation.
Guests then traveled together to the Park site, where the ASR system was actively injecting water into the aquifer. Attendees saw real-time water-quality monitoring equipment in operation, viewed the District’s Human-Machine Interface and Supervisory Control and Data Acquisition system, and spoke directly with District staff about how the facility is operated and monitored.
The tour continued at the Verano site. Although the facility was not operating during the visit, staff explained how it is designed to place water into a deeper portion of the groundwater basin that has experienced declining groundwater levels. Staff also discussed the operational similarities and differences between the Park and Verano facilities.
Aquifer storage and recovery allow the District to store water underground when supplies are available and recover it later during droughts, periods of peak demand, or emergencies. The Park and Verano project will help improve local water-supply reliability, reduce pressure on the groundwater basin during dry periods, and strengthen the District’s drought and emergency resilience.
Approximately $3 million in funding from the California Department of Water Resources’ Urban and Multibenefit Drought Relief Grant Program made the project possible. Its successful completion also required years of technical evaluation, pilot testing, regulatory coordination, design, construction, and hands-on work by District staff and project partners.
“This project is an excellent example of what can be accomplished through collaboration, persistence, and a shared commitment to long-term water-supply reliability,” said General Manager Matt Fullner. “It gives the District another important tool for responding to drought and emergencies while supporting the sustainable management of Sonoma Valley’s groundwater resources. We are proud of what our staff and project partners accomplished, and grateful to DWR for providing the funding that made it possible.”
The grand opening marked an important milestone for the District and also demonstrated the potential for future ASR expansion. Continued investment and regional partnerships could allow aquifer storage and recovery to play an even greater role in Sonoma Valley’s long-term water-supply strategy.
About Valley of the Moon Water District
Valley of the Moon Water District provides reliable public water service to approximately 23,000 residents in Sonoma Valley. Through responsible planning, infrastructure investment, and regional collaboration, the District works to protect public health and provide a resilient and sustainable water supply for the community.
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